At Harmony Aromatics, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you place an order or sign up for our services:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely and not stored by us)
b. Non-Personal Information
We may collect non-identifiable information about your interaction with our website, such as:
- Browser type and version
- Device type
- IP address
- Pages visited and time spent on the site
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to provide and improve our services, including:
- Processing and fulfilling orders
- Sending order confirmations, updates, and shipping details
- Personalizing your shopping experience
- Responding to customer inquiries and support requests
- Sending promotional emails (with your consent)
- Analyzing website performance and usage
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors that help us process payments, ship products, or manage customer communications.
- Legal Obligations: Authorities or legal entities when required by law to comply with legal processes or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. These cookies help us:
- Remember your preferences
- Track your shopping cart
- Analyze site traffic and user behavior
You can manage or disable cookies in your browser settings. However, disabling cookies may impact certain features of our website.
5. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Secure Socket Layer (SSL) encryption for online transactions
- Restricted access to sensitive data
- Regular security assessments
While we strive to protect your data, no system is entirely secure. We encourage you to take precautions, such as safeguarding your account credentials.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from promotional emails or adjust cookie preferences.
To exercise these rights, please contact us at care@harmonyaromatics.in
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: care@harmonyaromatics.in
- Phone: +91-7837513011
- Address: 2638/2, Kesari Bagh, Amritsar, Punjab-132001
Thank you for trusting Harmony Aromatics. Your privacy is our priority.